Contact & Communications
How we communicate with you
Transactional Communications
By creating an account with SIC, you agree to receive transactional communications related to your membership — including receipts, confirmations, security alerts, and service updates. These cannot be opted out of while your account is active.
Marketing Communications
We may send newsletters, program announcements, and community updates. You can unsubscribe at any time using the link at the bottom of any email, or by contacting hello@socialintegrity.community.
Community Communications
Within SIC community spaces, you may receive notifications about activity relevant to your membership tier. You can manage these preferences in your account settings.
Response Times
Our team responds to member inquiries within 24 business hours on weekdays. For urgent matters, please mark your message as urgent in the subject line.
Contact Channels
- General enquiries, membership, and partnerships: hello@socialintegrity.community
- Privacy requests, conduct reports, and account security: admin@socialintegrity.community